GoManitoba Site FAQ
Are there resources available to help me plan my trips to make it safe and fun?
Yes! Green Action Centre has written this blog with helpful tips and answers to common security questions.
Who can use GoManitoba?
Anyone living in the province of Manitoba can use GoManitoba.
What are the benefits of carpooling?
Carpooling lets you share the cost of driving; it provides you with company for your commute and saves you money. It is often the perfect solution for commuters located far from their worksite or without access to transit service. In some families carpooling to work avoids the need for a second car.
Is there a charge to use GoManitoba?
There is no charge to use GoManitoba
Why is GoManitoba one of the most advanced in the world?
GoManitoba uses state-of-the-art geocoding technology, searches for matches along a route from your origin to your destination, and offers extensive user-controlled search defining abilities. It defaults to searches within employer groups and maximizes accessibility and usability for users.
How do I register with GoManitoba?
Registering with GoManitoba is fast, easy and simple. Follow these easy steps:
First time users:
Registered Users:
- Login with your Userid and Password
- Start searching
- Contact people from your matchlist
Why do you recommend that I use my work email address?
All email addresses require confirmation before the system enables you to search for carpoolers. Often people searching for carpool partners are most comfortable searching within their own employer group. Email verification will be used to ensure that people who want to search within their own employer group are doing so with validated registrants.
Why can’t I search for carpool partners immediately upon registering?
Before registrants are permitted to search for carpool partners, the system will send an email to validate the email addresses entered. When you receive the email you need to click on the activation link to enable the search feature.
How does GoManitoba find carpool matches?
GoManitoba is one of the most advanced ridematching systems in existence today. Your origin and destination are geocoded to a corresponding latitude and longitude coordinate. A ‘route’ from your origin to work is evaluated. The system will match within a user-defined distance from your origin, destination and along your route.
What if I don’t want other people to ‘find’ me in searches because I’ve found a carpool partner or I’m not able to carpool right now?
Simply click on the “Personal Profile” button, and then uncheck the button that says ‘I am actively looking for a carpool partner”
Is my information private?
Yes. Rest assured that all of your data is secured to a very high level using the same technologies that on-line banking and major on-line merchants utilize. No information provided during registration will be provided to any external agency at any time. For monitoring purposes aggregate data only will be used to evaluate and assess the ridematching system.
What about car insurance?
Personal or corporate vehicle insurance is dependent upon your policy. Therefore it is strongly recommended that you check with your insurance provider prior to initiating any carpool. GoManitoba assumes no responsibility for insurance issues.
What if I only want to match with people from my workplace
If you register using your work email address and leave the button checked that says “search only within my employer group” the default settings of the system will search only within your own employer group. If you uncheck this box, you will be matched with everyone in the system that is looking for a carpool partner outside of their own specific employer.
I registered using my email home address, but want to match within my employer group.
Simply click on the "Change UserID and Password" button and modify your UserID. You will immediately receive an email which will ask you to click on a provided link to confirm your modified email address is functional. You will also receive another email which will contain your UserID and Password. Please save this email for future reference.
I forgot my UserID. What can I do?
Remember that your UserID is also your email address.
I forgot my Password. What can I do?
On the login page simply click on the link “I forgot my password”. Enter your email address and the password which corresponds to that email address will be immediately mailed out.
I work at two different jobs in different locations. What can I do?
If you have two email addresses, then you can create two different accounts with different address profiles.
What if I don’t find a match?
First, make sure you’ve tried adjusting your search settings. The default setting searches within 2 kilometers from where you live or work or 2 kilometers along your route. You can expand or reduce these search distances as necessary. If you still don’t find a match, try searching again in a week or two. It takes a while to build up registrants in the database so don’t give up if you’re not immediately successful.
Will encouraging carpooling reduce transit use?
GoManitoba is all about improving the travel options for commuters. Typically carpoolers are those whose origin, destination or working hours are not conducive to using transit. There have been no known studies that demonstrate a correlation between a ridematching system and reduced transit use. In fact, when more options are available to commuters some may find that by carpooling on some days they are more likely to use transit on the days they don’t carpool. A ridematching system provides increased opportunities for carpooling only.
How do I get help if I’m having technical problems?
If you’re experiencing any problems click on the help link at the bottom of the page to email technical support.
Who do I contact if I have comments or general questions?
Click on the comments link at the bottom of the page to email the GoManitoba support.
What is RideShark Corporation?
RideShark Corporation is the developer of the GoManitoba application and hosts the application database. RideShark Corporation is a Microsoft Gold Certified Partner.